Kimber.45
Member
Hello all,
Just a heads up for anyone looking to add a livewell to their boat. Please let me save you the headache (and associated high blood pressure) that comes from dealing with Dan Howell and FishmatePro.com. His site demonstrates a great product and if you ever get one, if its what you ordered, im sure you will be happy with it. I ordered a probass 30" livewell with an aerator circulation system installed from Dan and was told that he only accepts money orders. Should have turned and ran right there!! I spoke with him on the phone and he told me that he would go ahead and build my tank and ship it as soon as the money order arrived. To make an incredibly long story short, it took me 9 weeks to get my tank. I received a number of excueses ranging from back ordered parts to a death in the family, to a flooded church that he was helping rebuild. Each excuse bought him more time with me until I spoke to another one of his customer's. This gentleman was given the same exact set of excuses a year prior to my situation. He was even told that after his order was taken care of, Dan was shutting the business down. He couldnt handle the stress or something like that... Once my tank finally arrived, there was no aerator pump installed. It was just an empty tank. This time I called Dan and he agreed to refund me $50 for the cost of the pump that I paid for. He also told me that he was shutting the business down becuase he couldnt handle the stress and his investors pulled out. (Sound familiar) This was 5 weeks ago. Now he will not return my emails and he has blocked my phone number from going through. If I call from a different number I get his voicemail promising that he will return calls. If I call again from that number, it has now been blocked... I have filed a complaint with the BBB of Iowa and have sent a letter to the Iowa Attorney General to see what can be done. I realise its only $50 but I paid for something that I did not receive and I want my money back. I have a copy of every single email exchanged between myself and fishmatepro, I can guarantee that I have not misrepresented anything in this post. Please save yourselves a lot of time and headache and learn from my mistake. Do not do business with Dan Howell or FishmatePro. I will gladly answer any questions anyone has or if you would like more detail, send me a message.
Fellow Sportsman,
KImber.45
Just a heads up for anyone looking to add a livewell to their boat. Please let me save you the headache (and associated high blood pressure) that comes from dealing with Dan Howell and FishmatePro.com. His site demonstrates a great product and if you ever get one, if its what you ordered, im sure you will be happy with it. I ordered a probass 30" livewell with an aerator circulation system installed from Dan and was told that he only accepts money orders. Should have turned and ran right there!! I spoke with him on the phone and he told me that he would go ahead and build my tank and ship it as soon as the money order arrived. To make an incredibly long story short, it took me 9 weeks to get my tank. I received a number of excueses ranging from back ordered parts to a death in the family, to a flooded church that he was helping rebuild. Each excuse bought him more time with me until I spoke to another one of his customer's. This gentleman was given the same exact set of excuses a year prior to my situation. He was even told that after his order was taken care of, Dan was shutting the business down. He couldnt handle the stress or something like that... Once my tank finally arrived, there was no aerator pump installed. It was just an empty tank. This time I called Dan and he agreed to refund me $50 for the cost of the pump that I paid for. He also told me that he was shutting the business down becuase he couldnt handle the stress and his investors pulled out. (Sound familiar) This was 5 weeks ago. Now he will not return my emails and he has blocked my phone number from going through. If I call from a different number I get his voicemail promising that he will return calls. If I call again from that number, it has now been blocked... I have filed a complaint with the BBB of Iowa and have sent a letter to the Iowa Attorney General to see what can be done. I realise its only $50 but I paid for something that I did not receive and I want my money back. I have a copy of every single email exchanged between myself and fishmatepro, I can guarantee that I have not misrepresented anything in this post. Please save yourselves a lot of time and headache and learn from my mistake. Do not do business with Dan Howell or FishmatePro. I will gladly answer any questions anyone has or if you would like more detail, send me a message.
Fellow Sportsman,
KImber.45
